Wednesday, January 25, 2017

shipping


Hello!

I wanted to pop in once again and talk about shipping. I always send my customers a message with their tracking number. I send my orders through the Croatian Post.

I'm sharing an example of a tracking number below.


 ITEM n° RC405277936HRnew search
Local Date and TimeCountryLocationEvent TypeExtra Information
22.1.2017. 17:10:29Croatia10128 Zagreb *Receive item from customer (Otb)
23.1.2017. 16:25:11Croatia10128 Zagreb *Send item to domestic location (Otb)
23.1.2017. 19:04:31Croatia10200 Zagreb LPSend item to domestic location (Otb)
24.1.2017. 2:14:47CroatiaZAGREB 10003Receive item at office of exchange (Otb)
24.1.2017. 2:22:28CroatiaZAGREB 10003Insert item into bag (Otb)
24.1.2017. 16:40:00GermanyFRANKFURT/FLUGHAFENReceive item at office of exchange (Inb)


You can see were it says 'Insert item into bag'


24.1.2017. 2:22:28CroatiaZAGREB 10003Insert item into bag (Otb)


This means it is being put on the plane. There are no other stops in Croatia, it's not stuck in customs because if it was it would say CARINA (which means customs in Croatian). I'm so frustrated with shipping because some countries like Australia never processed the tracking number....ever! The US usually does but there are times when they don't. Same with Canada. This frustrates me because what's the point of having the tracking number.

Here's another example.


 ITEM n° RC405263282HRnew search
Local Date and TimeCountryLocationEvent TypeExtra Information
28.12.2016. 18:45:42Croatia10128 Zagreb *Receive item from customer (Otb)
28.12.2016. 19:30:14Croatia10128 Zagreb *Send item to domestic location (Otb)
29.12.2016. 2:22:27Croatia10200 Zagreb LPSend item to domestic location (Otb)
30.12.2016. 8:07:00CroatiaZAGREB 10003Receive item at office of exchange (Otb)
30.12.2016. 8:19:43CroatiaZAGREB 10003Insert item into bag (Otb)




As you can see the last entry says INSERT ITEM INTO BAG. I sent it on the 28th of December. I'm not sure if the person received it or not but the package is sitting in the US post (that is what I'm told). Frustrating!

Shipping to the States and Canada take up to 15 working days, give or take a few days but there are time when it takes longer. Does the package get held up at customs? I don't know.

If you have any questions about shipping please don't hesitate to ask. :)

xo


1 comments:

Michelle said...

In my experience all international shipping takes at least three weeks to Australia, regardless of where it's coming from. If something arrives earlier, I celebrate! I hope you aren't being given a hard time by those who are used to packages arriving within one or two days (if only we were all so lucky!). :-)